{"id":10219,"date":"2021-05-27T10:27:12","date_gmt":"2021-05-27T08:27:12","guid":{"rendered":"https:\/\/basysdat.dev.goeasttest.cloud\/support\/"},"modified":"2023-05-16T15:25:18","modified_gmt":"2023-05-16T13:25:18","slug":"support","status":"publish","type":"page","link":"https:\/\/www.basysdata.ch\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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Nous vous aidons personnellement, rapidement et de mani\u00e8re pragmatique.<\/span><\/h3>\n <\/div>\n <\/div>\n
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Support pour les clients PathoWin+<\/h1>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Vous \u00eates client et utilisateur de PathoWin+ et vous avez une demande de support ? Veuillez contacter le service d’assistance \u00e9lectronique par courriel ou par t\u00e9l\u00e9phone. Nous serons heureux de vous aider.\n
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Demandes par courriel<\/strong><\/p>\n

Pour les demandes d’assistance concernant tous les produits et services de Basys Data, le moyen le plus simple de nous contacter est d’envoyer un courriel \u00e0 help@basysdata.ch. Vous recevrez automatiquement un courriel faisant r\u00e9f\u00e9rence\n au ticket d’assistance que vous avez ouvert. Nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais – soit par courriel, soit par t\u00e9l\u00e9phone.\n
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Si vous avez des questions ou des informations suppl\u00e9mentaires sur des tickets existants, veuillez toujours les envoyer en r\u00e9ponse aux courriels de notre service d’assistance. Vous nous aidez ainsi \u00e0 rassembler toutes les informations\n n\u00e9cessaires, afin que chaque membre de notre personnel puisse traiter votre demande si n\u00e9cessaire.\n
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Pour toute question d’ordre g\u00e9n\u00e9ral, veuillez contacter info@basysdata.ch, ou utiliser\n le formulaire de contact<\/a>.

Demandes de renseignements par t\u00e9l\u00e9phone<\/strong><\/p>\n

Bien entendu, nous sommes toujours disponibles par t\u00e9l\u00e9phone pendant les heures de bureau.\n
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Suisse : +41 61 683 01 70\n
Autriche : +43 1 364 911 6\n
par fax : +41 61 683 01 74

T\u00e9l\u00e9maintenance via Team Viewer<\/strong><\/p>\n

Si n\u00e9cessaire, vous pouvez nous laisser regarder votre bureau via TeamViewer, afin que nous puissions vous aider directement en cas de probl\u00e8me.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n \n \"Basys_Data_Fernwartung_TeamViewer\"\n
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TeamViewer<\/h4>\n <\/div>\n <\/div>\n
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Veuillez cliquer sur le logo pour obtenir de l’aide via TeamViewer.\n
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Nous vous aidons personnellement, rapidement et de mani\u00e8re pragmatique. Support pour les clients PathoWin+ Vous \u00eates client et utilisateur de PathoWin+ et vous avez une demande de support ? Veuillez contacter le service d’assistance \u00e9lectronique par courriel ou par t\u00e9l\u00e9phone. Nous serons heureux de vous aider. Demandes par courriel Pour les demandes d’assistance concernant tous […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-10219","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport - Basys Data GmbH<\/title>\n<meta name=\"description\" content=\"Support par e-mail, t\u00e9l\u00e9phone et t\u00e9l\u00e9maintenance. 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